kingsph Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how kingsph ("kingsph," "we," "us," or "our") collects, uses, discloses, stores, and protects the personal information of individuals ("you," "your," or "Player") who access or use the kingsph online casino platform at kingsph.org and all associated services (collectively, the "Platform").

kingsph is committed to protecting the privacy and personal data of all Filipino players in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. By registering an account or using the kingsph Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Data Controller

kingsph is the data controller responsible for the personal data collected through the Platform. As data controller, kingsph determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data protection law.

kingsph operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). Our data processing activities are conducted in compliance with PAGCOR's regulatory requirements, which include mandatory KYC (Know Your Customer) verification and anti-money laundering (AML) record-keeping obligations.

3. Personal Data We Collect

3.1 Registration Data

When you create a kingsph account, we collect the following information:

• Full legal name as it appears on your government-issued ID;
• Date of birth (to verify that you are 21 years of age or older);
• Email address;
• Mobile number (Philippine mobile number required);
• Residential address in the Philippines;
• Username and encrypted password.

3.2 Identity Verification (KYC) Data

To comply with PAGCOR regulations and Philippine AML laws, kingsph is required to verify the identity of all players prior to processing withdrawals. KYC verification may require:

• A copy of a valid Philippine government-issued photo ID (e.g., SSS card, UMID, PhilHealth card, driver's license, or Philippine passport);
• A recent proof of address document (e.g., utility bill, bank statement, or barangay certificate);
• Proof of ownership of the payment method used for deposits (e.g., screenshot of GCash or PayMaya account showing your registered name);
• A selfie photograph for identity confirmation purposes.

3.3 Financial Transaction Data

kingsph records all financial transactions conducted through the Platform, including deposit amounts, withdrawal requests, bonus credits, and gaming activity. This data is retained for regulatory compliance, dispute resolution, and AML monitoring purposes. kingsph does not store full GCash PINs, PayMaya passwords, or complete bank account numbers.

3.4 Gaming Activity Data

We collect data about your gaming activity on the Platform, including games played, bet amounts, session duration, win/loss history, and bonus usage. This data is used to personalise your experience, detect problem gambling patterns, and comply with our responsible gaming obligations.

3.5 Technical and Device Data

When you access the kingsph Platform, we automatically collect certain technical data, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Session timestamps and page interaction data;
• Cookie identifiers and similar tracking technologies (see Section 7).

3.6 Communications Data

If you contact kingsph's customer support team via live chat, email, or any other channel, we retain records of those communications for quality assurance, training, and dispute resolution purposes.

4. How We Use Your Personal Data

kingsph uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your kingsph account, including processing deposits, withdrawals, and bonus credits;
• Identity Verification: To verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine AML laws;
• Regulatory Compliance: To meet our obligations under Philippine gaming law, AML regulations, and PAGCOR directives, including mandatory record-keeping and suspicious transaction reporting;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the Platform;
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion orders, and provide responsible gaming tools and resources;
• Platform Improvement: To analyse usage patterns, improve Platform performance, and develop new features and game offerings tailored to Filipino player preferences;
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance;
• Marketing Communications: To send you promotional offers, bonus notifications, and kingsph news — but only if you have opted in to receive such communications. You may opt out at any time.

5. Legal Basis for Processing

kingsph processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to operate your kingsph account, process transactions, and provide gaming services;
• Legal Obligation: Processing is required to comply with our obligations under Philippine gaming law, PAGCOR regulations, and AML legislation;
• Legitimate Interests: Processing is necessary for kingsph's legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, provided those interests are not overridden by your privacy rights;
• Consent: For marketing communications and non-essential cookies, we rely on your freely given, specific, and informed consent, which you may withdraw at any time.

6. Data Sharing and Disclosure

6.1 Service Providers

kingsph shares personal data with trusted third-party service providers who assist us in operating the Platform, including payment processors (GCash, PayMaya, and Philippine banking partners), KYC verification service providers, cloud hosting and infrastructure providers, and customer support platform operators. All service providers are contractually bound to process your data only on kingsph's instructions and in accordance with applicable data protection law.

6.2 Regulatory Authorities

kingsph is required to disclose certain player data to PAGCOR and other Philippine regulatory and law enforcement authorities upon lawful request. This includes mandatory suspicious transaction reports under the Anti-Money Laundering Act (AMLA) and its amendments. kingsph will comply with all lawful regulatory disclosure requirements.

6.3 No Sale of Personal Data

kingsph does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your data is used solely for the purposes described in this Policy.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of kingsph's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.

7. Cookies and Tracking Technologies

kingsph uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognise you, maintain your session, and understand how you use the Platform.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These cannot be disabled as they are required for account login, session management, and security features.
• Performance Cookies: Collect anonymised data about how players use the Platform to help us improve performance and user experience.
• Functional Cookies: Remember your preferences (such as language settings and game lobby layout) to personalise your experience.
• Marketing Cookies: Used to deliver relevant promotional content if you have opted in to marketing communications. These can be disabled from your browser settings or by contacting our support team.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect your ability to use certain Platform features.

8. Data Retention

kingsph retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, as required by Philippine AML regulations;
• Financial transaction records are retained for a minimum of five (5) years in compliance with PAGCOR and AMLA requirements;
• Gaming activity data is retained for three (3) years for responsible gaming monitoring and dispute resolution purposes;
• Customer support communications are retained for two (2) years;
• Marketing consent records are retained for the duration of your consent and for one (1) year thereafter as evidence of consent.

Upon expiry of the applicable retention period, kingsph will securely delete or anonymise your personal data in accordance with our data disposal procedures.

9. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by kingsph:

• Right to be Informed: You have the right to be informed of how your personal data is collected, used, and processed, which is the purpose of this Policy;
• Right of Access: You may request a copy of the personal data kingsph holds about you, including information on how it is being processed;
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your privacy rights override those interests;
• Right to Data Portability: You may request that kingsph provide your personal data in a structured, commonly used, and machine-readable format;
• Right to Lodge a Complaint: If you believe kingsph has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact kingsph's Data Protection Officer via the contact details provided in Section 14. We will respond to all verified data rights requests within fifteen (15) business days, consistent with NPC guidelines.

10. Data Security

kingsph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and the kingsph Platform is protected by 256-bit SSL/TLS encryption. Sensitive data stored in our systems is encrypted at rest using AES-256 encryption;
• Access Controls: Access to personal data is restricted to kingsph personnel and service providers who require it to perform their duties. All access is logged and subject to regular audit;
• Two-Factor Authentication: kingsph offers two-factor authentication (2FA) for player accounts and enforces 2FA for all internal administrative access to systems containing personal data;
• Penetration Testing: kingsph conducts regular security assessments and penetration testing to identify and remediate vulnerabilities in our systems;
• Incident Response: kingsph maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, kingsph will notify the NPC and affected players within the timeframes prescribed by Philippine law.

While kingsph takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying kingsph immediately if you suspect any unauthorised access to your account.

11. Children's Privacy and Age Restriction

The kingsph Platform is strictly intended for individuals aged 21 years and above, consistent with Philippine gaming regulations. kingsph does not knowingly collect personal data from individuals under the age of 21. If kingsph becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered an account on kingsph, please contact our support team immediately so that we can investigate and take appropriate action.

12. International Data Transfers

kingsph's primary data processing operations are conducted within the Philippines. Where it is necessary to transfer your personal data to service providers or infrastructure partners located outside the Philippines — for example, cloud hosting providers — kingsph ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.

Specifically, kingsph ensures that any international transfer of personal data is subject to appropriate safeguards, including contractual data processing agreements that impose data protection obligations equivalent to those applicable under Philippine law. kingsph will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.

13. Changes to This Privacy Policy

kingsph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, kingsph will provide reasonable advance notice via email to your registered address or via a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the kingsph Platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy. We encourage you to review this Policy periodically to stay informed about how kingsph protects your personal data.

14. Contact Us and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or kingsph's data processing practices, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing kingsph's compliance with the Data Privacy Act of 2012 and can assist you with exercising your data privacy rights.

You may reach the kingsph Data Protection Officer by email at:

[email protected]

For general customer support enquiries, you may also contact our 24/7 support team via live chat on the Platform or by email at:

[email protected]

Please note that both email addresses above are displayed as plain text for informational purposes only and are not clickable links. kingsph aims to respond to all privacy-related enquiries within ten (10) business days.

If you are not satisfied with kingsph's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.

This Privacy Policy was last reviewed and updated in May 2026. kingsph operates within the PAGCOR regulatory framework and in compliance with the Data Privacy Act of 2012 (RA 10173). All gaming services are intended for adults aged 21 and above. Gambling is addictive. Know when to stop.